PRIVACY POLICY | DOMPROS

At DOMPROS, we value your privacy. It is important for us to safeguard our users’ privacy while also providing a personalized and valuable service. The collection of personal information of users is necessary if we are to satisfy the expectations and requirements of these users, for instance by communicating with them and providing them a personalized service. This privacy policy explains how we may collect personal data and how we use the information we may collect about you.

INFORMATION WE MAY COLLECT FROM YOU

1.1. We may collect and process the following data about you:

1.1.1. Information that you provide by filling in forms on our site. This includes information provided at the time of getting of getting in touch with us to make an enquiry or reporting a problem. This may include, but is not limited to, information such as your name, address, phone and email address.
1.1.2. In order to improve our communications with you as well as improve our services, we may ask you to provide us with additional information about you such as your professional interests and your experiences with us as well as more detailed contact preferences. When you provide us with any personal information you consent to us collecting and using that information according to your preferences.
1.1.3. If you contact us, we may keep a record of that correspondence.
1.1.4. We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.1.5. Details of transactions you carry out through our site and of the fulfillment of your hiring.
1.1.6. Details of your visits to our site and the resources that you access and/or download.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

This website uses cookies. A cookie is a small file of letters and numbers that is placed on your web browser, or on the hard drive of your computer or mobile device. You have the right to refuse cookies (please see your web browser’s help file for information on doing this).

4. USE OF INFORMATION BY OUR ADMINISTRATORS

4.1. We use information held about you in the following ways:
4.1.1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
4.1.2. To provide you with information of services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
4.1.3. To share with other companies within our group and reputable third organizations for marketing purposes provided we have your consent to do so.
4.1.4. To notify you about changes or updates to our service.
4.1.5. To carry out our obligations arising from any contracts entered into between you and us.
4.1.6. To allow you to participate in interactive features of our service, when you choose to do so.
4.1.7. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) or telephonic means with information about services similar to those which were the subject of a previous sale to you or which you have shown an interest in.
4.1.8. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means or telephonic means only if you have consented to this.

5. DISCLOSURE OF YOUR INFORMATION

5.1. We may disclose your personal information to any of our subsidiaries, our parent company and any of our parent company’s other subsidiaries (“our group”).
5.2. We may disclose your personal information to third parties:
5.2.1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
5.2.2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
5.2.3. If said third party provide services for us, limited to the following purposes:
5.2.3.1. Understanding the use of our site and making improvements
5.2.3.2. Administering a mailing list for customers that have registered for such list
5.2.3.3. Responding to requests from or providing any necessary notices to you
5.2.3.4. Protecting the security or integrity of our site
5.2.3.5. Otherwise administering or managing our site software.
5.2.4. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. YOUR RIGHTS

6.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the contact information below.
4.2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of said website.

7. ACCESS TO INFORMATION

You have the right to make a request for a copy of the personal data that DOMPROS holds about you.

8. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page.

9. CONTACT

9.1. For any queries related to Company’s privacy policy and terms and conditions, please reach out to support@dompros.in

9.2. We endeavor to process all requests as promptly as practical, however please note that you may continue to receive existing communications for a transitional period whilst we update your preferences.

TERMS & CONDITIONS

WE WARMLY WELCOME YOU TO OUR PLATFORM “DOMPROS.IN” YOU ARE ADVISED TO READ THIS PAGE CAREFULLY. TO UTILIZE THE SERVICES OFFERED BY OUR PLATFORM - DOMPROS.IN, YOU NEED TO ACCEPT THE TERMS & CONDITIONS AND YOUR ACCEPTANCE IS BOUND BY THE PROVISIONS OF THESE TERMS & CONDITIONS, INCLUDING ANY MODIFICATIONS MADE THEREIN. DOMPROS CONSULTANTS PVT LTD (“COMPANY") MAY REVISE THESE TERMS & CONDITIONS, INCLUDING DOMPROS.IN PRIVACY POLICY AT ITS DISCRETION. YOU ARE ADVISED TO ACCESS THIS PAGE TO REVIEW THE TERMS & CONDITIONS OF AVAILING ANY SERVICES FROM “DOMPROS.IN” INCLUDING BUT NOT LIMITED TO THE HIRING OF ANY DOMESTIC SERVICE PROVIDER/WORKER/CANDIDATE/APPLICANT BECAUSE THEY DEFINE THE STANDARD CLAUSES THAT WE SHALL COMPLY DURING THE COURSE OF OUR ASSOCIATION. THE TERMS "YOU" AND "USER" AS USED HEREIN REFER TO ALL INDIVIDUALS AND/OR ENTITIES UTILISING OR PLANNING TO UTILIZE OUR SERVICES. WE REQUEST YOU TO KINDLY REQUEST/CONTACT THE “DOMPROS” LEGAL TEAM TO PROVIDE YOU AN ELABORATE “SERVICE AGREEMENT” THAT SHALL EXPLICITLY ENLIST EACH AND EVERY CLAUSE IN DETAIL TO HAVE A BETTER UNDERSTANDING OF THE EXACT TERMS THAT SET FORTH LEGALLY BINDING TERMS TO BIND US (“CLIENT’ & “DOMPROS CONSULTANTS PVT LTD”) THROUGHOUT THE COURSE OF OUR ASSOCIATION

These Terms & Conditions include the DOMPROS.IN Privacy Policy (https://www.DOMPROS.IN/Privacy.aspx) which is incorporated into these Terms & Conditions by reference. By using DOMPROS.IN, You have to be willing to be bound by these Terms & Conditions, including the DOMPROS.IN Privacy Policy.

In the event of any inconsistency between the provisions under the Terms & Conditions, Privacy Policy and the Service Agreement, the provisions under the Service Agreement will prevail.

DOMPROS CONSULTANTS PVT LTD, a company incorporated and registered under the applicable laws of India, operates and controls the website WWW.DOMPROS.IN. This page states the broad Terms & Conditions ("Terms & Conditions" / “Terms”) under which you (“You” / “Your”) may use DOMPROS.IN, a hiring platform to hire various category of domestic workers such as domestic helpers, cooks, nannies, baby sitters, japas (newborn caretakers), patient caretakers, elderly caretakers, drivers, security guards etc. It shall kindly be noted that DOMPROS.IN is a platform that aggregates domestic service providers who have registered themselves as job seekers and are duly bound by a master service agreement. Therefore, All the aggregated Domestic Service Providers are the subscribers of DOMPROS as independent contractors.

1) SERVICE FEE: We offer fully customizable packages. You can customize your packages in line with the services you wish to utilize, hiring tenure modification, etc and pay for just what you need.
2) TRIAL: We offer a cooling cum trial period with the candidate to provide you the facility of verifying the suitability of the candidate before you decide to hire them. The trial period of the candidate is completely flexible in nature, extendable until you are absolutely sure about the suitability of the candidate till a maximum time limit of one week. Please note that the wages of the candidate for the trial days are directly payable to the candidate.

3) PAYMENT: An invoice will be raised upon commencement of the trial period. The payment has to be made in favour of ‘DOMPROS CONSULTANTS PVT LTD’ only

4) PROFILE VERIFICATION: The profiling of the candidate is carried out either based on the data available with us through valid documents or through the information provided to us by the candidate on as is basis or based on our internal evaluation criteria and yardsticks. It is further advised that you verify their information specific claims in person at the time of the trial which is the sole purpose of the trial.

5) WAGES: The wages of the candidate are directly payable to the candidate and we have nothing to do with it.

6) WAGE NEGOTIATION: You are advised to negotiate the wages of the candidate at the time of interviewing the candidate. Also in case you wish to finalize the wages after trying the candidate, it is advised that you discuss it in detail with the candidate before the commencement of the trial

7) JOB DESCRIPTION: It is advised that you provide us the job roles and responsibilities in detail and communicate the same to the candidate at the time of interview so as to avoid any deviation at the time of hiring.

8) CANDIDATE INTRODUCTION: The introduction of personal data of the prospective workers is strictly confidential in nature. You have to undertake to notify DOMPROS.IN immediately upon agreeing to hire a candidate introduced by DOMPROS.IN. If you introduce a candidate introduced by us to a third party, who hires the candidate on either full time or part time, the client agrees to pay DOMPROS.IN the proportional service fee

9) REPLACEMENT POLICY: Replacement of a hired worker is provided for a similar profile having similar skill set, similar work routine and similar job responsibilities as of the previous Domestic Service Provider hired by you. You are further advised to please refer the replacement policy of the service agreement to understand the exact terms of replacement.
10) CASH REFUND POLICY: We offer a cash refund policy wherein you can claim a refund of the service fee paid to us in a scenario where we are unsuccessful in honoring our commitments promised vide the replacement policy. Please refer to the refund policy section of the service agreement to understand the refund calculation criteria.

11) LEGAL & COMMERCIAL POLICY: All the legal documents such as legal agreements, payment acknowledgement receipts and any other document carrying legal sanctity on the behalf of DOMPROS CONSULTANTS PVT LTD are duly signed by the authorised signatories of DOMPROS CONSULTANTS PVT LTD only and shared via our official email id support@dompros.in

12) SERVICE AGREEMENT: We request you to kindly contact our legal team to provide you a detailed draft of the service agreement to understand all legal bindings at the time of hiring of the candidate.

These terms and conditions shall be governed by and construed in accordance with the laws of India and the courts in Faridabad, Haryana shall have the exclusive jurisdiction in connection with any dispute regarding these Terms and conditions. When you hire a candidate from WWW.DOMPROS.IN or DOMPROS CONSULTANTS PVT LTD, it is understood that you have agreed upon the above mentioned terms.

Can't wait to hear from you!

Tel: 9310559727 | Add:18/1 Milestone, Mathura Road, 121007

E-Mail: support@dompros.in