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FAQS

We know hiring a maid or a babysitter or a cook comes with its own set of ifs and buts. We believe in maintaining thorough transparency in promising what we deliver to deliver what we promise. You can take your own good time to understand what you are signing up for in order to ensure that you clear off all your doubts before you to decide to pay for what you need. Our teams handling different verticals shall ensure that all your doubts, ifs and buts are eliminated before we have you on board. Until we speak, have some of your questions answered here.

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Have a DOUBT? Say it LOUD!  

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Question 1 : Is DOMPROS an agency?

DOMPROS is not an agency. It is a young START UP of highly enthusiastic bunch of professionals. It provides a hiring cum training platform for all categories of domestic workers. 

Question 2 : Is DOMPROS a registered organization? Where is the office located?

Yes, DOMPROS is a registered MSME organization duly registered under the applicable laws of India. Our head office is located at 18/1 Milestone, Mathura Road, Faridabad (Delhi/NCR).

Question 3 : Which geographical areas are you providing your services in?

We are currently catering to the Delhi NCR region only that includes Delhi, Gurgaon, Faridabad, Noida & Ghaziabad. The expansion plan to cater to other metropolitan cities across India will be phased out w.e.f FY 22-23

Question 4 : What if I want a worker outside of the areas you are currently operating in?

We do provide Full time workers outside Delhi NCR region too. However for proximity related reasons, we have our limitations w.r.t offering exactly similar services as are available in the Delhi NCR. To understand our out station terms & conditions in detail, please contact your hiring manager or write in to us at support@dompros.in  

Question 5 : Do you provide workers who can be hired in other countries too?

Yes we do provide workers who can be hired outside of India. However such facilities are available only for a limited number of countries. To understand our abroad terms & conditions in detail, please contact your hiring manager or write in to us at support@dompros.in   

Question 6 : How do I hire a worker from DOMPROS?

To hire a worker through DOMPROS, you just can choose to reach out to us through any of the below mentioned methods of intimation/communication:

  1. Directly CALL US at 9310559727

  2. SMS/WHATSAPP “HIRE”  to 9310559727

  3. Press “BOOK NOW” button on the HOME PAGE of the website

  4. CHAT with us through the CHAT BOX available at the HOME PAGE (right bottom corner)

  5. Filling the WEBFORM available at the HOME PAGE 

And OUR HIRING TEAM will guide you through the process to PERSONALIZE your HIRING for you.  

Question 7 : What do you mean by personalization?

Personalization is the process that involves an in depth understanding of the EXACT HIRING NEEDS & PARAMETERS to carry out a detail oriented candidate search and handpick the best matched & the most suitable candidate for you. Personalized hiring covers a variety of selection parameters such as category, age bracket, additional skill set, additional preferences, religion preference, language preference, unsaid home rules, specified roles & responsibilities, tasks & expectations etc 

Question 8 : What is rapid hiring?

Rapid Hiring is the process that provides a randomized hiring solution wherein the earliest available candidate of the chosen category is directly made available for immediate hiring without matching any additional hiring parameter. The only criteria of candidate selection here is the CATEGORY of the worker.

Question 9 : What is a trial?

Trial is the cooling period for which the candidate selected by you during the hiring process joins you at your premises to allow you to verify his/her suitability in terms of skill set & personality attributes before finalizing him/her.   

Question 10 : What if I am not satisfied with the candidate during the trial?

In case you are not satisfied with the candidate anytime during the trial days you can choose to opt for additional trials to be arranged with alternate candidates until you are absolutely sure about the suitability of the succeeding candidates.

Question 11 : What are your charges?

Our charges are quite customizable in nature. We offer completely flexible packages to opt from entirely based on the services you want to avail and the tenure you want to opt for. To understand our packages in detail, please contact your hiring manager or write in to us at support@dompros.in.  

Question 12 : How do I pay your charges? What are the various modes of payment I can opt for?

You can pay us our charges through multiple modes of payment such as direct bank transfer, net banking, cheque, UPI & mobile wallets.

Can't wait to hear from you!

Tel: 9310559727 | Add:18/1 Milestone, Mathura Road, 121007

E-Mail: support@dompros.in

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